
Table of Contents
Discover 7 Ways to Fix TOZO Earbuds Charging Problems with Reasons & Solutions. Learn about common issues, reasons, and easy solutions to get your earbuds back to full power. Explore tips on cleaning, resetting, and maintaining your TOZO earbuds for optimal performance.
Introduction
Are you the one having some trouble with your TOZO earbuds not charging properly? Don’t worry, ChargeFail has got you covered. At ChargeFail, we specialize in providing solutions for all your charging issues, whether it’s laptops, gadgets, or mobile devices. This guide will help you understand what might be going wrong with your TOZO earbuds and how to fix it. Let’s dive in and get those earbuds back in working order.
Understanding TOZO Earbuds
What are TOZO Earbuds?
TOZO earbuds are a popular choice for wireless audio lovers due to their excellent sound quality and affordable price. They come in several models, including the TOZO T6, T10, NC9, and T12, each offering unique features to cater to different needs. Whether you’re a music enthusiast, fitness buff, or frequent traveler, there’s a TOZO model designed just for you.
Primary Uses of TOZO Earbuds
Music
TOZO earbuds provide high-quality sound, perfect for enjoying your favorite tunes. Whether at home, commuting or at the gym, you can experience rich, immersive audio.
Calls
Making and receiving calls on the go is a breeze with TOZO earbuds. Their built-in microphones ensure clear voice quality, making them ideal for business calls and catching up with friends.
Fitness
These earbuds are perfect for workouts, thanks to their sweat resistance. The secure fit ensures they stay in place during intense exercise, while the water resistance protects them from moisture.
Travel
TOZO earbuds come with noise-cancellation features, offering a peaceful listening experience during travel. Whether on a plane, train, or bus, you can block out unwanted noise and relax with your music or podcasts.
Key Features of TOZO Earbuds
Wireless Connectivity
Say goodbye to tangled wires! TOZO earbuds offer seamless Bluetooth connectivity, allowing you to move freely without being tethered to your device.
Water Resistance
With impressive IPX ratings, TOZO earbuds are safe from sweat and rain. This makes them perfect for workouts and outdoor activities, providing durability and reliability in various conditions.
Touch Controls
TOZO earbuds feature intuitive touch controls, making them easy to use. With just a tap, you can play or pause music, skip tracks, adjust the volume, or answer calls.
Noise Cancellation
Experience superior sound quality with TOZO’s noise cancellation technology. This feature blocks unwanted noise, letting you focus on your music or calls without distractions.
Battery Life
TOZO earbuds offer long-lasting battery life, ensuring you have enough power for your day. Depending on the model, you can enjoy several hours of continuous playback, with the charging case providing additional charges on the go.
Voice Assistant Compatibility
TOZO earbuds are compatible with popular voice assistants like Siri and Google Assistant. This allows you to use voice commands for hands-free control of your device, enhancing convenience and functionality.
Latest Models and Specifications
TOZO T6
- Battery Life: 6 hours on a single charge, 24 hours with the charging case.
- Connectivity: Bluetooth 5.0 for stable and fast connections.
- Waterproof Rating: IPX8, making them highly resistant to water and sweat.
TOZO T10
- Battery Life: 4 hours on a single charge, 14 hours with the charging case.
- Connectivity: Bluetooth 5.0 for reliable performance.
- Waterproof Rating: IPX8, perfect for intense workouts and outdoor use. You can buy a Tozo T10 silicon cover here
TOZO NC9
- Battery Life: 8 hours on a single charge, 32 hours with the charging case.
- Connectivity: Bluetooth 5.0 for seamless pairing and stability.
- Features: Active Noise Cancellation (ANC) for an immersive audio experience.
TOZO T12
- Battery Life: 6 hours on a single charge, 28 hours with the charging case.
- Connectivity: Bluetooth 5.0 for a strong and consistent connection.
- Waterproof Rating: IPX8, ideal for all weather conditions and activities.

Common Charging Problems with TOZO Earbuds
Earbuds Not Charging in the Case
One of the most common issues is when your TOZO earbuds don’t charge while in the case. This problem can be frustrating, especially when you need your earbuds for a long day ahead.
Case Not Charging
Another frequent problem is the charging case itself not charging. If the case doesn’t charge, it won’t be able to charge your earbuds either, leaving you with no power.
One Earbud Charges and the Other Doesn’t
Sometimes, you might notice that only one earbud is charging while the other remains dead. This imbalance can affect your listening experience and make it hard to use both earbuds simultaneously.
Slow Charging
If your TOZO earbuds or case are charging slower than usual, it could be due to various factors. Slow charging can disrupt your routine, especially if you rely on quick charges throughout the day.
Battery Drains Quickly
Rapid battery drain is another issue users face. Even after a full charge, the earbuds might not last as long as they used to. This can be particularly annoying if you depend on them for extended periods.
Reasons for Charging Problems
Dirty Charging Contacts
Dust or debris on the charging contacts can block the connection between the earbuds and the case. This is a common cause of charging issues.
Faulty Charging Cable
A damaged or faulty charging cable can prevent your earbuds and case from charging properly. Inspect your cable regularly for any signs of wear and tear.
Battery Degradation
Over time, batteries naturally degrade. This can lead to reduced battery life and slower charging speeds. If your earbuds are old, this could be the reason for the charging problems.
Firmware Issues
Outdated firmware can cause various glitches, including charging problems. Keeping your earbuds’ firmware updated can help prevent these issues.
Physical Damage
Drops, knocks, or other physical damage can affect the internal components of your earbuds or charging case. This damage can interfere with proper charging.
Power Source Issues
Using a weak or unstable power source can impact the charging efficiency. Always use a reliable power source to ensure your TOZO earbuds and case charge correctly.

7 Ways to Fix TOZO Earbuds Charging Problems
1. Clean the Charging Contacts
Dirty charging contacts can prevent your TOZO earbuds from charging properly. To clean them, use a soft, dry cloth or a cotton swab dipped in a small amount of rubbing alcohol. Gently clean the contacts on both the earbuds and the case. This will remove any dust or debris blocking the connection, ensuring a good charge.
2. Check and Replace the Charging Cable
A faulty charging cable can cause charging issues. Inspect your cable for any visible damage like frays or cuts. If you find any, replace the cable with a compatible one. Even if there are no visible signs of damage, try using a different cable to see if that resolves the problem. Using a high-quality, original cable is always recommended for the best performance.
3. Reset the Earbuds
- Remove the Earbuds from the Case
- Take both earbuds out of the charging case.
- Turn Off the Earbuds
- Ensure the earbuds are turned off. This can usually be done by holding down the touch controls for a few seconds until the LED indicators turn off.
- Initiate the Reset
- Hold the touch controls on both earbuds simultaneously for about 10 seconds. You may see the LED lights flash, indicating that the reset process has begun.
- Wait for the Reset to Complete
- Continue holding the touch controls until the LED lights blink red and blue (or another indicator depending on the model). This signifies that the earbuds have been reset.
- Place the Earbuds Back in the Case
- Put the earbuds back into the charging case. Ensure they are seated correctly and making contact with the charging pins.
- Remove and Reconnect
- Take the earbuds out of the case again and reconnect them to your device. This should resolve any minor issues, including charging problems.
4. Update Firmware
- Download the TOZO App
- If you haven’t already, download the TOZO app from the App Store (iOS) or Google Play Store (Android).
- Open the TOZO App
- Launch the app on your smartphone.
- Connect Your Earbuds
- Ensure your TOZO earbuds are connected to your smartphone via Bluetooth. Follow the app’s instructions to pair the earbuds if they are not already connected.
- Check for Firmware Updates
- Navigate to the settings or support section of the TOZO app. Look for an option that says “Firmware Update” or “Check for Updates.”
- Download the Update
- If a firmware update is available, follow the prompts to download and install it. Ensure your earbuds are fully charged or connected to a power source during this process to prevent interruptions.
- Install the Update
- The app will guide you through the installation process. This may take a few minutes. Do not disconnect the earbuds or close the app until the update is complete.
- Restart the Earbuds
- Once the firmware update is installed, restart your TOZO earbuds by turning them off and then on again. This ensures the new firmware is properly initialized.
- Reconnect to Your Device
- After restarting, reconnect your TOZO earbuds to your device and check if the charging issue has been resolved.
5. Inspect and Replace the Charging Case
If the charging case itself isn’t working, it might be defective. First, clean the contacts inside the case. If cleaning doesn’t help, consider getting a replacement case. A faulty case can prevent your earbuds from charging correctly, so it’s important to ensure it’s functioning properly.
6. Check the Power Source
Using an unreliable power source can affect charging efficiency. Avoid charging your earbuds from a laptop’s USB port or a low-quality adapter. Instead, use a wall charger with a stable power output. This ensures that your earbuds receive a consistent and adequate charge.
7. Contact TOZO Support
If none of the above solutions work, it might be time to reach out to TOZO customer support. They can assist with troubleshooting, warranty claims, and directing you to an authorized service center. Don’t hesitate to contact them if you’re still experiencing issues.

Preventive Measures
Regular Cleaning and Maintenance
To keep your TOZO earbuds in top condition, regularly clean the charging contacts. This prevents dust and debris from accumulating and ensures a good connection for charging.
Proper Storage
Always store your earbuds in their charging case when not in use. This protects them from damage and ensures they are always charged and ready to go.
Using Original Accessories
Stick to using TOZO’s original chargers and cables. They are specifically designed for your earbuds and provide the best performance and compatibility.
Battery Care Tips
Avoid letting the battery drain completely before recharging. Frequent deep discharges can reduce battery life over time. Also, try not to overcharge your earbuds by leaving them plugged in for too long after they are fully charged.

How good are TOZO earbuds?
TOZO earbuds are known for their excellent sound quality, affordability, and durable design. They offer features like noise cancellation, water resistance, and long battery life, making them a popular choice among users. Whether you need earbuds for music, calls, fitness, or travel, TOZO has a model that can meet your needs.
How do I pair my TOZO earbuds?
Pairing your TOZO earbuds is simple
1.Remove the Earbuds from the Case: Take both earbuds out of the charging case.
2.Turn On Bluetooth: Enable Bluetooth on your smartphone or device.
3.Find and Select Your Earbuds: Look for the TOZO earbuds in the list of available devices and select them.
4.Confirm Pairing: Follow any on-screen prompts to complete the pairing process. Your earbuds should now be connected and ready to use.
Is TOZO a Chinese brand?
Yes, TOZO is a Chinese brand. They are known for producing high-quality, affordable audio products, including wireless earbuds, headphones, and accessories.
What apps are needed for TOZO earbuds?
While TOZO earbuds can function without a dedicated app, using the TOZO app can enhance your experience. The app provides firmware updates, customization options for touch controls, and access to additional features that improve the functionality of your earbuds.
Are TOZO earbuds waterproof?
Yes, most TOZO earbud models have an IPX8 rating, meaning they are waterproof. This makes them suitable for workouts, outdoor activities, and use in wet conditions without worrying about water damage.
How long does the battery last on different TOZO models?
Battery life varies by model
1.TOZO T6: 6 hours on a single charge, up to 24 hours with the charging case.
2.TOZO T10: 4 hours on a single charge, up to 14 hours with the charging case.
3.TOZO NC9: 8 hours on a single charge, up to 32 hours with the charging case.
4.TOZO T12: 6 hours on a single charge, up to 28 hours with the charging case.
Conclusion
TOZO earbuds offer exceptional sound quality, durability, and value for money. With features like noise cancellation, water resistance, and long battery life, they are perfect for music lovers, fitness enthusiasts, and travelers alike. Whether you’re pairing your earbuds, updating firmware, or troubleshooting charging issues, TOZO provides a seamless user experience. Discover the best in wireless audio with TOZO earbuds and enjoy reliable performance every day.